Impact of Business Intelligence and IT Infrastructure Flexibility on Competitive Performance: An Organizational Agility Perspective
There is a growing usage of Business Intelligence (BI) for better management decisions in different industries. However, empirical studies on BI are still scarce. In this paper, the authors study BI from an organizational agility perspective. Organizational agility is the ability to sense and respond to market opportunities and threats with speed and BI can help the sensing part of organizational agility. Drawing on systems theory, dynamic capabilities framework, and literature on competitive performance, organizational agility, business intelligence, and IT infrastructure flexibility, they hypothesize that BI usage and IT infrastructure flexibility are two important sources for an organization's agility.