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There are a lot of leaders who believe managers must have control over the people that work for them and that authority is required to get things done. But since most work is done on cross-functional teams where there is little or no "Formal" authority, this won't work. Today, we need a new way of managing. A way to help employees operate in the two dimensions of the organization: (The horizontal - dimension of customers and suppliers and the vertical - dimension of bosses and subordinates).This way of managing is New Matrix Management.
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