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As employees are increasingly un-tethered from the desktop, RIM's extensive line of BlackBerry devices has become one of the cornerstones of office productivity tools - regardless of industry. From routine correspondence to conducting business-critical tasks, BlackBerrys are relied upon to get the job done. Addressing the need to secure e-mail communications, BlackBerry users have the option to encrypt e-mails locally on the device using the BlackBerry S/MIME encryption feature or other similar approaches. While the native BlackBerry solution is secure, it does introduce several usability issues associated with client-based e-mail encryption. This paper will outline these challenges and describe what approaches can help streamline the encryption process, making it simple and transparent for BlackBerry users throughout the organization.
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