Implications Of Resource Planning, Innovation And Learning For Work Processes And Performance Management
This paper focuses on the implementation issues associated with the innovation of Enterprise Resource Planning (ERP) to achieve innovative large-scale change in organisations. If innovation and learning become part of a firm's leading performance indicators, this is sure to have implications for Performance Management (PM). Innovation and change management play an increasingly important role in sustaining the leading competitiveness for organisations in times of rapid change and increased competition. A number of issues arise. There is a need to address how both local and global issues are influenced by the implementation of a common enterprise-wide Information Technology (IT) application. In relation to technology and processes many companies model the organisation and its processes, creating new process designs on an ongoing basis.