Importance and Benefits of Proposed ERP Maintenance Model
Enterprise Resource Planning (ERP) systems are identified as enterprise wide software to integrate all the business processes for organizations. Enterprise Resource Planning (ERP) maintenance and upgrade activities are receiving much attention in ERP-using organizations. Still Many organizations lack experience and expertise in managing ERP maintenance and upgrade effectively. One of the greatest challenges facing software engineers is the management of change control (maintenance & up-gradation). This paper is to first review the fundamental of ERP maintenance & up-gradation activities and to presents the benefits of it. This study identifies the ERP maintenance and Upgradation model activities, which includes ERP maintenance classification, Maintenance and Upgrade (MU) decision framework, maintenance & up-gradation activities.