Business Intelligence

Important Aspect of Knowledge Management

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Executive Summary

This paper explains what Knowledge Management (KM) is and why it will play an important role in the future. This implies that KM is indeed more than just the sophisticated use of information systems or distributed databases for complex tasks. With the introduction of the Maurer-Tochtermann model for KM and the description of the basic elements of new techniques, it can be demonstrated quite readily that KM is indeed something fundamentally new.

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