Business Intelligence

Improve Customer Satisfaction: Deliver More Revenue - Video

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Executive Summary

Insight into customer satisfaction is a key indicator to a repeatable, lasting revenue stream and loyal customers. Gaining information into how active customers are, repeat product purchases, volume of returns and fulfillment commitments help to establish a customer-focused organization, but also accelerates sales cycles and bolsters revenue generation. This video features Richard Eldh of Sirius Decisions and explores the issues and the data required to support greater customer satisfaction.

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