Improving Business Performance with Web 2.0 Technologies

In this paper, the authors explore the role of emerging Web 2.0 technologies in the workplace in terms of current trends, e-learning, and the value these new e-learning technologies can potentially provide organizations. This first reviews the literature in terms of current practices, benefits, and challenges, and defines several applications of Web 2.0 technologies used in the workplace. The paper then reports on the results of a survey of Maine businesses that was conducted to assess what Web 2.0 technologies they'd like to use in their organizations, their perceptions of these different technologies, and the potential benefits to their organizations.

Provided by: ISSN Topic: Developer Date Added: May 2011 Format: PDF

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