Mobility

Improving Customer Value Through Greater Insight Into Your ISV Applications

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Executive Summary

This paper explores how the sophistication of the applications ISVs develop can lead to unintended impacts on customers as well as on internal development. The paper discusses how one can confront complexity internally to improve efficiency and control. It also shows proven ways to confront complexity in clients to ensure that they are maximizing the value of the applications that one develops - and they depend on.

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