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If one is using SAP in a Windows-centric environment, one is probably performing the same management tasks, such as user provisioning and resource access management, twice - once for Active Directory and again for SAP. Moreover, the users have two identities to keep track of - and forget - which means increased costs, including lost productivity, increased help desk workload for password resets and maintaining two separate self-service password reset mechanisms. This paper explains how The Quest One Identity Solution improves identity and access management in the SAP environment by connecting SAP to Active Directory, eliminating the duplicate work, extra cost, and frustration of managing SAP separately from Active Directory.
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