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Most traditional business communications rely on telephone and paper-based processes. These resources do not readily support the level of productive interaction that growing businesses need to excel, and can be easily overwhelmed in periods of rapid growth.
"Organizations are looking to increase productivity by focusing on the interactions between colleagues, partners, and customers, says John Chambers, Cisco Chairman and CEO. "Productive interactions also help improve profitability and customer satisfaction, and they create new opportunities for corporate growth and success."
Today, successful companies around the world achieve that efficiency with network-based communications tools such as e-mail and a Web presence. These tools support the high levels of productivity and customer support that growing companies need to compete in larger and more lucrative markets. A sound network foundation will also support the new technologies and applications necessary to sustain ongoing competitiveness.
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