Date Added: Oct 2009
Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of digital content. A work management system that systematically drives work forward, drawing on business systems for pertinent documents and information. Electronic Document Management (EDM) and Business Process Management (BPM) do both and more, unleashing great power by connecting people with information and transforming both service and institutional performance.