Security

Insights Into User Behavior in Dealing With Internet Attacks

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Executive Summary

The Internet is a lucrative medium for criminals targeting Internet users. Most common Internet attacks require some form of user interaction such as clicking on an exploit link. Hence, the problem at hand is not only a technical one, but it also has a strong human aspect. Although the security community has proposed many technical solutions to common attacks, the behavior of users when they face current threats, and the way they evaluate the security implications of their actions remain largely unexplored. In this paper, the authors describe an online experiment platform they built for testing the behavior of users when they are confronted with prevalent, concrete attack scenarios such as reflected cross-site scripting, session fixation, and file sharing scams.

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