Intangible Capital Risk Assessment (ICRA): A New Framework for SMEs Performance Management
In times of crisis, the best that one can expect from a company is to be able to continue innovate and create new products based on the skills of their employees. In this paper, the authors consider that each process integrates four basic components of the intangible capital that are critical in the process of innovation and the creation of factors that put the company out of reach of the consequences of crisis. Risk management in SMEs passes through the performance assessment of the set of these four components of the intangible capital by identifying the most vulnerable components. The main challenge lies not only in increasing the intangible capital of business but it control and protection.