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Directories are specialized databases that are optimized for a high number of reads and searches, and occasional writes and updates. Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two separate companies, the use of AD for management of users in a CUCM system is a common consideration. Microsoft's AD structure is as, and most organizations using an AD system already have an easy way to manage their users. Tying this ease of use system into CUCM is the next logical step. This white paper focuses on end users and their association with AD.
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