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"Back office" and "Licensing" are two terms which have always seemed to be far too easy to bundle together. Most software publishers will use these terms collectively when discussing plans to realize licensing completeness, or even excellence. The problem is, as soon as vendors start to look into what this actually means, let alone what is required to execute the plans, the conclusion is typically to defer the aforementioned excellence until "Next year". Quite often, when vendors look to integrate licensing into their applications, it is not so much the technical challenge, but rather the implications it can have on business processes, which presents the greatest challenge.
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