Project Management

Integrating Systems, Customers & Suppliers

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Executive Summary

In this paper, the author attempts to shed some light on the realities of Enterprise Integration projects, which, not unlike many big ERP and CRM implementation have a high failure rate or do not deliver the benefits originally anticipated. After examining the common misconceptions and mistakes made before, during and after an integration project, a set of guidelines that will all but guarantee that such projects are successful and deliver on their promise. Integrating different systems, data sources and even external trading partners has become a necessity in many organizations today.

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