Data Management

Integrating Voicemail into GroupWise and Other Business Process Streams

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Executive Summary

In this podcast, the speaker shows how to get unified messaging for GroupWise without replacing anything using Mutare's EVM Plus giSTT middleware solution. The speaker also explains at how to convert voice messages to text and include them in email and Instant Messages (IMs), Short Message Service (SMS) messages and Customer Relationship Management (CRM) communications.

  • Format: Podcast
  • Size: 160.81 KB