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Whether they need to check bank balances or manage phone service, people expect to find the information they need upon visiting a business's website. The web is becoming the go-to place for customer care, and this type of online engagement can drive cost and service efficiencies. But is your business able to solve these questions quickly and effectively?
This LivePerson white paper offers a look at how your business can engage online visitors in real-time, helping to solve routine problem types so you can focus additional resources on more complex problem resolution.
- Format: PDF
- Size: 1807.13 KB