Software

Intercultural Challenges Mitigation Model for Software Development Outsourcing Vendors

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Executive Summary

Offshore Software Development Outsourcing (OSDO) is an emerging business approach adopted by many software development organizations in developed countries. However significant outsourcing failure rates have also been reported. One of the major issues in is cultural distance which should be taken into account by software outsourcing organizations (vendors) in order to develop high quality software products and in turn to establish long lasting relationships with client organizations. The objective of this project is to develop an InterCultural Challenges Mitigation Model (ICCMM) in order to help organizations (vendors) to address the intercultural challenges in OSDO relationships.

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