Enterprise Software

Intergroup Conflict Handling Modes in Communication Management

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Executive Summary

The paper aims to analyses the types of conflicts that generally occur during the lifecycle of a project. Particularly if the project belongs to the field of Information Technology where computation plays the indistinguishable part throughout the lifecycle, conflicts are unavoidable; rather they can be resolved with a good mindset and good managerial skills. All people can benefit, both personally and professionally, from learning conflict management skills. Typically, the authors respond to conflict by using one of five modes: compromising, collaborating, competing, avoiding, and accommodating.

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