Government

Introducing FOI Rapid Enterprise Enablement Services (FREES)

Download Now Free registration required

Executive Summary

Managing Freedom of Information (FOI) requests at times can be costly, complicated and lengthy. In 2011/2012 there were 24,764 FOI requests - an increase of 4.9% for Australian Government ministers and agencies. This translates to $41.719 million in reported cost, 14.9% increase in cost on the previous year.

FREES is designed for government agencies to track and respond to FOI requests with client self-service capabilities, workflow automation, reporting and operational dashboards. The FREES solution is a result of CSC and EMC's global experience in public sector organisations, and is configured to directly support the 2011 revisions to the Australian FOI ACT.

This whitepaper provides an in-depth view about the benefits of deploying FREES.

  • Format: PDF
  • Size: 2243.83 KB