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It is clear that if the leader communicates effectively, he or she will be sending messages that decrease resistance, and encourage moving through the change more effectively and positively. The bottom line with all of this is if you screw up communicating with employees, even the smallest changes can result in ugly problems. As a change leader you need to make decisions about who you must communicate with, what needs to be communicated, when you will communicate and how you will do it.
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