Investigating the Effects of Factors on Software Development

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Executive Summary

The current methods to measure the reliability of software are usually focused on large server based products. In these approaches, the product reliability is traditionally measured in terms of catastrophic failures, as the raw data is generally collected manually through service organizations. This filter out data on many types of operational failures. In this paper, the authors discuss some of the key factors in determining reliability of such software products. Paper then discusses systems being used for measuring reliability of commercial software.

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