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IP-PBX for Service Oriented Architectures: Communications Web Services

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Executive Summary

Enterprise communications have traditionally been provided by closed, stand-alone PBX systems. Installed in a separate phone room or wiring closet, operated over a different wiring infrastructure, known only by the telecom manager, these systems ran independently from every other aspect of the business. Today's business-savvy CIO's are exploring ways in which information technology can be better leveraged to improve the efficiency and productivity of the enterprise.

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