Business Intelligence

Is Your Mail Server Talking Back to You?

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Executive Summary

Following the general trend in the high-tech industry, reporting tools are increasingly becoming a critical part in the process of maintaining and optimizing a messaging environment. From pure management and marketing purposes, they have now turned into effective methods of controlling resource usage and access rates and drawing out requirements for future development and improvement of systems architecture and services. With such proven effects, advanced reporting capabilities are sought out by corporate managers and executives looking to drive their business to the top and are taken into consideration by IT professionals when making a decision regarding their email communication systems.

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