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For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed -- sometimes by the reality of poor performing IP-PBX systems; in other cases, by perceptions that VoIP technology is not quite ready for prime time. These problems -- both real and imagined -- have forced IT organizations and VoIP vendors to take a closer look at the technology and ensure that IP-PBX solutions deliver the features, quality, and reliability that customers demand.
With a new generation of mature, reliable solutions, VoIP is once again building market momentum. As vendors and customers begin to implement strategies to move from a traditional TDM-based circuit-switched PBX to a converged IP voice and data network, an increasing number of enterprise organizations are trying to understand how their existing network can handle the convergence of voice and data traffic without compromising performance and reliability.
Download and read this paper, presented by Packeteer, Inc., the global leader in WAN Application Optimization, for a Q&A that addresses many critical issues pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
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