Is Your VoIP Hosted PBX Provider Blind To Your Troubles?

Date Added: Oct 2009
Format: HTML

Before selecting a vendor for your VoIP Hosted PBX service make sure they are equipped with the proper Network Management System (NMS) for their VoIP deployments, one that allows their Network Operations and Field Technicians to identify and troubleshoot VoIP problems without relying upon a complaint from you to trigger an action on their part. Your Hosted PBX provider should have the capability to proactively monitor detailed call quality statistics including MOS, jitter, latency, and other measurements.