ISO 9000-The Next Phase
The business world is buzzing about the next revision of the ISO quality systems standards, called ISO 9000:2000. This issue has polarized the business world, with factions either condemning or supporting the draft. One side asserts that the simplicity of ISO 9000:1987 has been convoluted by the addition of explanations, subcategories and department-specific requirements, while the other claims that the current standard is insufficient to handle the needs of "their" specific industry. However, before falling victim to the "for us or against us" syndrome which usually accompanies any change, one must assess the current ISO 9000 quality standard and proposed changes, and determine the affect on one's business or industry.