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No, not a prediction for the winner of the next UK Grand National horse race (this year it was 'Comply or Die' who won), but a siren call across the IT and communications industry for 'Unified Communications'. So is it just the buzzword du jour, the latest bandwagon to jump on, the current trend being peddled around hype cycles, or is there something real and tangible for businesses to gain benefits from? One thing's for certain, there are now more options for connecting people than ever before - fixed, mobile, rich media, and social as well as business networking - providing more opportunities for communication to be dis-unified rather than unified.
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