IT Governance Practices For Improving Strategic And Operational Business-IT Alignment
The literature suggests that business-IT alignment is an important antecedent of IS success, business process performance, and competitive advantage. Additionally, IT governance practices are highlighted as being instrumental to fostering business-IT alignment. In this paper, the authors derive various IT governance practices (in terms of structures, processes, relational mechanisms, and enterprise architecture characteristics) from literature and expert interviews. While prior investigations only considered the effect of such practices on strategic business-IT alignment, they also incorporate alignment at operational level.