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IT Operational Excellence- Best Practices for Optimizing Performance

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Executive Summary

Prior Aberdeen research has shown that the typical company with 1 billion dollars in annual revenue loses over $140,000 per minute of unplanned company downtime. Depending on the industry, season, compliance concerns, and business model, this loss can potentially multiply by orders of magnitude, making it even more vital that businesses are able to avoid any potential disruptions or delays to conducting business. Best-in-Class companies have reduced these risks by aligning their business goals and pressures improve revenue, and minimize the chances of catastrophic business failure.

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