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According to Forrester's new report, 75% of a typical IT budget is spent on maintaining existing systems. A combination of forces, including skyrocketing complexity, wider distribution of IT assets and severe economic pressure are radically and altering the IT landscape.
By automating routine IT tasks, progressive firms become leaner and more responsive to business conditions. IT leaders need to consider their plans for automation, including the many derivative outcomes for process refinement, staffing, tools, and the organization itself.
Download this free Forrester report to learn more about the benefits of IT automation.
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