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Everybody thinks IT optimization is a good idea. They just don't agree on what it's supposed to accomplish. Ask a dozen people what IT optimization really means and to get a dozen answers - especially when one focus on how it should be used. Some say it's all about minimizing costs. For others, it's about improving capabilities and generating more value for the business. To manage increases in IT investments, many companies are enhancing their IT investment governance processes. The goal for all these efforts is to foster stronger partnerships with the business areas they support to ensure joint ownership around the results - and avoid the "black hole" syndrome in which IT spend merely escalates with few measurable results.
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