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As the pace of business continues to quicken, many corporate IT departments have realized the need to revisit how they deliver services to the rest of the enterprise. In many cases, such undertakings can transform the IT department - and the entire enterprise as a result. To understand the nature of this transformation better, the Economist Intelligence Unit conducted an independent survey in January 2008, sponsored by Cisco, that asked corporate IT professionals worldwide of varying seniority, company size and industry to explain their views on how IT transformation - initiatives meant to significantly improve the way corporate IT departments operate and support their businesses - can best improve their company.
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