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In the late 1990s, Accenture inherited widely distributed legacy systems from its then-parent company, which were not well-suited to supporting the global, publicly traded enterprise that Accenture was to become. Acquisitions needed quick and easy integration. Each of these evolving businesses had varying IT requirements. Additionally, mobility became increasingly important as employees worked flexibly from their office, home or client premises. While employees were on the move they needed the latest technology solutions and a robust messaging and collaboration platform. By focusing on IT as a business, Accenture's CIO Organization defined a managed services model - providing a set of infrastructure and business application products and services to the business, with service level guarantees and prices that are benchmarked to the marketplace.
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