ITIL Success With TriActive

Date Added: Aug 2009
Format: PDF

ITIL (Information Technology Infrastructure Library) is a best practice framework for managing IT services. ITIL provides guidelines on the full management of the IT infrastructure (hardware, software, applications) processes, procedures, documentation, and relationships necessary to deliver high quality service that support and enable the company's business objectives. TriActive solutions are secure multi-tenant solutions that provide a global, single location to store, take action on, and report on this information.