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Juniper Networks Advanced Insight Solutions (AIS) offers significant benefits to customers by automating both reactive and proactive technical support processes. AIS enables faster problem identification and resolution, and more effective problem avoidance within the customer's own support organization, the Juniper Networks partner's support organization, and the Juniper Technical Assistance Center (JTAC). To achieve the requirements, Juniper designed AIS with numerous inherent security features, from the AI Scripts or agents deployed on individual devices to capture data, to the gateway applications that store and filter this data on the customer site, and finally to transport, storage, and access of this data within the JSS.
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