IT Policies

Key Questions to Include in an E-Commerce Platform RFP

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Executive Summary

Since 1997, hybris has responded to hundreds of RFPs and RFIs for e-commerce systems. Over that time, hybris consultants have evaluated and observed which questions are most critical, and which questions truly help companies select e-commerce platforms that meet and exceed present and future requirements.

This paper provides a list of appropriate RFP questions, along with follow-up questions, and an explanation of why each of these questions is a valuable part of the selection process.

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