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Outsourcing has enormous potential for helping companies improve efficiency, services, and their bottom line. However it's easy to overlook some of the fine details that form the basis for a strong outsourcing initiative. This paper outlines several of those keys to success. Outsourcing is now a key tool in the chief executive's strategic armory. Its importance as a means of leveraging competitive advantage has resulted in an industry worth $350 billion in 2003 and forecast to grow to $500 billion by 2005.
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