Keys To Success In Outsourcing

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Executive Summary

Outsourcing has enormous potential for helping companies improve efficiency, services, and their bottom line. However it's easy to overlook some of the fine details that form the basis for a strong outsourcing initiative. This paper outlines several of those keys to success. Outsourcing is now a key tool in the chief executive's strategic armory. Its importance as a means of leveraging competitive advantage has resulted in an industry worth $350 billion in 2003 and forecast to grow to $500 billion by 2005.

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