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Keys to Successfully Deploying a Mobile Technology Architecture in Retail Banking and Financial Services

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Executive Summary

Today, retail banks and other financial institutions are undergoing many structural challenges. Soaring operational costs, growing competition and rapidly eroding brand loyalty is resulting in financial institutions exploring new ways to remain competitive. One area in which banks and financial institutions can seek new ways to lower operational costs while attracting and retaining customers is through emerging mobile technology. Deploying a wireless technology infrastructure provides retail banks and financial institutions with a model for improving organizational efficiencies, hastening speed to market and better serving customers.

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