Killer KPI's For Professional Services

In this paper you will learn: The growing role Services revenue plays in overall financial performance; Which KPI's (Key Performance Indicators) are essential and what they mean; Typical Key Performance targets; and Tips to improve your financial performance. As the technology market has matured, there has been a dramatic shift in overall revenue and margin contribution derived from Services.

Provided by: QuickArrow Topic: CXO Date Added: Sep 2007 Format: HTML

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