CXO

Killer KPI's For Professional Services

Download Now Date Added: Sep 2007
Format: HTML

In this paper you will learn: The growing role Services revenue plays in overall financial performance; Which KPI's (Key Performance Indicators) are essential and what they mean; Typical Key Performance targets; and Tips to improve your financial performance. As the technology market has matured, there has been a dramatic shift in overall revenue and margin contribution derived from Services.