Leadership Confidence: What Goes Down. Keeps Going Down

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Executive Summary

Leadership confidence is a lot like consumer confidence. When consumers are confident, they buy more. They go 'Above and beyond' and spend money to purchase things they need, and then they start buying items they desire (beyond basic necessities). When employees and leaders are confident, they too go 'Above and beyond.' They share ideas; they help others; they put in tremendous energy and hours to succeed, and they help their organizations grow. The authors have been tracking leadership confidence since 2003 with the goal of further understanding what drives confidence, how confidence leads to outcomes, and to see if confidence changes match the patterns of consumer confidence and business growth.

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