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Leadership is that most elusive, intangible quality that often separates good companies from great companies. It's incumbent on a good leader to know her strengths and surround herself with people whose skills complement them That takes self-awareness. If you don't know who you are, to paraphrase Adam Smith, business is an expensive place to find out. Hewlett-Packard once used a kind of crib sheet for managers as they moved up the ranks, getting them comfortable with the decisions they'd have to make as their responsibilities grew. Staff gets bigger, budgets get bigger, and a manager has to get bigger, too.
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