Leadership

Leading The Emotional Side Of Change

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Executive Summary

Leading the emotional side of change requires the ability to embrace change and uncertainty as facts of life, to feel at home in uncharted territory. This, in turn, requires the ability to make friends with the anxiety that change creates, and use it in positive ways. It is this ability to harness and direct anxiety - to create just enough anxiety - that will enable today's leaders to master the emotional side of change.

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