Lessons from Successful Mobile Initiatives

The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.

Provided by: ServiceNow Topic: Mobility Date Added: Apr 2014 Format: PDF

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