E-Commerce

Leveraging the Power of Social CRM

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Executive Summary

How can you harness the total power of social media with return-on-investment (ROI) metrics that satisfy your CEO? Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0 Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."

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