Look Over Yonder Wall - Managing Change

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Executive Summary

An organization's ability to deal with drastic negative change will depend primarily on the degree to which management has demonstrated its competence in the past. If management has fostered a sense of trust and credibility, has communicated effectively, and has demonstrated effective planning and decision making skills, the change adjustment period will be shortened, and the organization will have a much easier time of normalizing what it does after the change implementation. If these and other components are not in place before major change, there is going to one heck of a bumpy ride.

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