Lowering the Service Delivery Costs of IT Outsourcers With Intel vPro Technology

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Executive Summary

The IT Outsourcing (ITO) market is very competitive in North America and worldwide. The use of global IT resources, remote management tools, improved processes, and creative business models has changed the face of IT outsourcing. The industry is entering a period of hyper competition, characterized by technology standards and services in flux, heavy price competition, and difficulty in maintaining a defensibly sustainable advantage. Intel Core2 processor with vPro technology and Intel Centrino2 with vPro technology can help ITOs with three out of these four key problems.

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