Enterprise Software

Make Intelligent Decisions in Real Time With Microsoft Dynamics CRM 2011

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Executive Summary

Microsoft Dynamics CRM powers business productivity across sales and marketing, customer service, and extended relationships. Take advantage of familiar Microsoft technologies to empower the people, to optimize business processes, and to strengthen both internal and external connections within the business. Uncover and unlock opportunity with real-time access to analytics and business intelligence that helps individuals make informed decisions. In this podcast, speakers discuss how to create a competitive advantage with disciplined reporting and accuracy, reducing the overall cost of finding and keeping customers. Learn how to standardize processes and give the teams the ability to sense and respond to change.

  • Format: Podcast
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